Placed an order in mid november, its now february and after at least 5 emails and messages sent by me, i have recieved no update or response at all. Absolutely terrible
I placed my order back in December the 10th and still have no word as to when deskmat will be shipped. I have send about 3 emails now and no response to any from the company. Do not buy tbh this website really feels like a scam now. Also they will charge you the order immediately at checkout. So quick to take your money to run away with it.
Ordered deskpad Nov 30th - after about 6 pieces of correspondence still have not had any response or any product. They just have my money - TERRIBLE, TERRIBLE CUSTOMER SERVICE. I am still waiting
Ordered over a month ago. Shipping label created but never sent. Contacted Aura a few weeks ago and they said it would be shipping the next day and it still hasn't shipped.
Ordered a fire and ice deskmat about 3 weeks ago and a shipping label was created for it, but it never shipped. Tried contacting auramech through email 4 times within a span of 3 weeks with no response.